The message HTTP 404: File Not Found appears when accessing ScanMail for Exchange (SMEX) 7.0 through the web console

Recently, i had upgraded my Trend Micro Officescan and Scanmail from version 6 to Client/Server/Messaging Security for SMB version 3.0

For OfficeScan, there is no problem. Upgrade is smooth and easy, while all the configuration remain the same. The only problem is the Scanmail for Exchange 7.0 that we cannot manage from web consol, event i could not see the real time monitoring.

Above all that, the Scanmail service is up and running also it get the update from console.

After two weeks, i was looking and searching trend micro site. Finnally, our support engineer come with solution.

The problem is our IIS for Exchange Server locked using the lockdown policy. So just follow the solution document and it works.

Complete solution you can find it in
Trend Micro Wesbite solution id 125358.